The following are the questions that are most often asked of our Technical Support staff. Click on each question for a full answer.
Try It Out
Buy or Get Free
Hosting your Site
Home
General
How much does WebBuild Express cost?
Will WebBuild E
xpress run
under Microsoft Windows 7 or Vista?
How does WebBuild Express work? How is it different from other Web design programs?
What are the hardware and software requirements for WebBuild Express?
Do I need to be connected to the Internet to use WebBuild Express?
Are pages created by WebBuild Express viewable on all browsers? Are there differences between browsers?
If I have a problem or questions, how can I get help?
Is WebBuild Express available for the Mac or for Linux computers?
How does the free trial work? What can't I do during the free trial that I can with the full version?
If I like WebBuild Express during the free trial, how do I buy it?
What is the difference between the CD-ROM and downloaded versions?
Are there any service packs or upgrades? How do I know that I have the lastest service pack?
How do I create backup copies of my work?
Are there any limitations on the number or size of pages and sites I can create with WebBuild Express?
Can I use frames in WebBuild Express?
Where can I host my Web site that I create with WebBuild Express?
What are examples of sites built with WebBuild Express?
Is there a utility that I can use to convert my current Web site into WebBuild Express?
Installation
How do I install and run WebBuild Express?
After installing WebBuild Express, when I try to run it, I get the following error message: "There was an unknown error starting this application. Contact TechSupport@WebBuild.net or call Net Fulfillment Technologies, Inc. at xxx-xxx-xxxx".
I just bought a new computer. How do I reinstall WebBuild Express on it and move all my work to it?
After entering the Serial Number/Product Key to register my copy of WebBuild Express, I get an error message that the program "Could not Validate Arm Key." What does this mean, and how can I remove it?
Publishing
How do I publish my site?
How do I move my published site to my Web server?
I'm getting an error when I try to send my site to my server using FTP.
Every time I send my site to the server using FTP, WebBuild Express sends all files. How do I send only the newly-updated or created files?
I used WebBuild Express to send my site to my server. But it isn't viewable at the Web address that my hosting company gave me. What went wrong?
I made changes to my site, published it, and sent it to the server. But when I view my site, I still see the old pages as they were before I modified them. What happened?
Search Engines
How do I get my WebBuild Express site indexed and listed by search engines?
Are there other ways to promote my site?
E-Commerce
How do I use WebBuild Express to set up an E-Commerce site?
Is there a charge for using WebBuild Express's E-Commerce features?
How can I accept payment for items I sell online using the WebBuild Express E-Commerce module?
Using WebBuild Express
How do I use templates to create a page in WebBuild Express?
When I preview my page and click on a hyperlink to a page I created, I get a message that the page cannot be displayed. Why can't I see the page that I linked to?
Can I preview my pages in a browser other than Internet Explorer?
How do I rename a page in WebBuild Express?
How do I create a form on a WebBuild Express page?
How do I create a table on a WebBuild Express page?
Can I include a multimedia file on a WebBuild Express page so that a piece of music starts playing or an animation or movie begins when the page is loaded?
Can I have thumbnail photos on a page that will appear full-size when they are clicked on?
How do I make my site searchable so a visitor can enter a word or phrase and find the pages where it appears?
My page doesn't fit into some of my visitors' browsers. Why?
Can WebBuild Express pages be automatically centered in viewers' browsers?
How do I create menus so that visitors can navigate to pages on my site?
How do I resize, crop, and otherwise modify photos and other graphics on my pages?
How do I know how large my page or site is?
What graphic formats does WebBuild Express support?
I want to include some HTML code that I got from an affiliate or partner. How do I do it?
Training and Documentation
What's the best way to learn to use WebBuild Express quickly?
I need documentation when I'm not connected to the Internet. Is there a way to access the WebBuild Express User Manual offline?
Free 30-Day Trial...
FAQ's
Features
Technical Support
Current Service Pack
Fun
User Manual
Overview